Embedded Chat
Embedded Chat by DevCloud adds live chat widgets to your Shopify store using the messaging platforms your customers already use — WhatsApp, Facebook Messenger, Instagram DM, and more. Provide instant support and boost customer satisfaction without managing a separate chat platform.
Key Features
- WhatsApp, Facebook Messenger, and Instagram DM integration
- Customizable chat widget design and position
- Pre-set welcome messages and quick replies
- Mobile-optimized chat experience
- Multiple agent support
- Chat availability scheduling
- One-click installation — no coding required
How It Works
Choose Your Channels
Select which messaging platforms to enable — WhatsApp, Facebook Messenger, Instagram DM, Telegram, or others.
Customize the Widget
Match the chat button to your brand colors. Set welcome messages, quick replies, and availability hours.
Chat with Customers
Visitors click the widget and start chatting on their preferred platform. You respond from the app you already use.
Why Choose Embedded Chat
Frequently Asked Questions
Which messaging platforms are supported?
We support WhatsApp, Facebook Messenger, Instagram Direct Messages, Telegram, and more.
Can I customize the chat widget?
Yes, you can fully customize the widget's colors, position, icon, welcome message, and more to match your brand.
Does it affect my store's performance?
No, the chat widget loads asynchronously and has negligible impact on page load speed.
Ready to try Embedded Chat?
Join thousands of Shopify merchants who trust DevCloud apps to grow their business.
Install on Shopify